About Us
DUA™ is clinically proven, preventive skincare created by Augustinus Bader Science and Dua Lipa. Each DUA™ formula is powered by breakthrough science – TFC5™, a proprietary technology that proactively promotes skin health and defends against tomorrow’s damage by supporting its barrier and enhancing long-term elasticity. At DUA™, we bring leading skincare science, proven high-performance formulas, and radical transparency to you – no fluff.
TFC5™ is a proprietary technology tailored for skin with minimal to moderate damage. It delivers renewal signals in a more measured way and promotes the skin’s natural health by supporting its barrier and enhancing long-term elasticity.
This breakthrough complex combines biomimetic peptides, moisture-enhancing proteins, and protective antioxidants to provide essential nourishment while promoting renewal in line with the skin’s needs.
Backed by over 35 years of pioneering research, TFC5â„¢ represents an approach to skin optimization perfectly suited to maintaining healthy skin today while actively safeguarding its future.
Product
DUAâ„¢ formulas are designed for all skin types – including sensitive and blemish-prone skin. Every product is non-comedogenic, and tested on sensitive skin and a diverse range of skin needs to ensure optimal performance without irritation.Â
Yes. All DUAâ„¢ products are tested for safety, tolerance, and effectiveness. They are dermatologist-tested and undergo independent, third-party clinical and user trials to verify measurable, visible results.Â
Yes. DUAâ„¢ products are vegan, fragrance-free, and formulated without known irritants such as sulfates, parabens, silicones or mineral oil. All products are pregnancy and breastfeeding safe, but we recommend consulting with a qualified physician or medical professional if you are pregnant or nursing and have any concerns.
DUAâ„¢ was created to be an effortless 3-step routine – morning and night – for clearer, stronger, healthier-looking skin. Powered by TFC5â„¢, each step works harder so you don’t have to. We hope these become your everyday essentials.Â
Our primary packaging and cartons are 100% recyclable and cartons are FSC-certified. Store products in a cool, dry place away from direct sunlight and heat to help maintain stability and effectiveness.Â
Orders, Shipping & Returns
Once your order ships, we’ll email you a tracking link so you can follow your parcel in real time. You can find all information about orders, shipping, payments and returns in our Help Centre.
We accept major credit/debit cards (Visa, MasterCard, Amex), Shop Pay, and sometimes local methods depending on your country.Â
Payment will be taken once your order has been completed at checkout.
You can find all information about orders, shipping, payments and returns in our Help Centre.
You can find all information about our shipping & returns policies on our Delivery & Returns Page.
If you’ve experienced a reaction after using one of our products, please complete our Consumer Skin Reaction Claim Form.
This allows our team, together with our Regulatory and Product Development departments, to review your experience in detail and provide the right guidance.
Once your claim has been reviewed and approved, we’ll send you a prepaid return label so the product can be returned at no cost to you. We’ll then process a refund or replacement depending on the outcome of the review.
